C-BEYOND

• Internet connectivity: A stable internet connection is essential for real-time monitoring and data transmission.
• Compatible extruder controls: Our modernization team can ensure that your extrusion equipment is compatible with C-BEYOND’s monitoring tools. In the event that there are compatibility issues, our modernization team can advise further upon request.
•  Basic IT infrastructure: A basic IT infrastructure, including network security measures and data storage solutions, is recommended.

•  APIs and data integration: We offer robust APIs that allow seamless data exchange between C-BEYOND and your current systems. This ensures that data from our services can be integrated into your existing ERP dashboards, analytics platforms, and other IoT tools.
• Customer specific integration: Depending on your needs, C-BEYOND can be introduced in phases. Starting as a standalone solution and then integrated step by step into your systems.

• System set-up: Depending on the age of your machine our ServiceBox CSB4.0 may already be installed. We only have to perform the set-up with you and your IT. For older machines, the ServiceBox CSB 4.0 hardware is designed so  that it can be quickly retrofitted on all existing Coperion machines.
• Remote access: Once the set-up is successfully performed, our technical experts can access your system remotely, diagnosing issues and performing maintenance tasks without the need for on-site visits.
• 24/7 support: Our remote services provide round-the-clock support, ensuring minimal downtime and quick resolution of any issues.

Absolutely! We offer a trial period for C-BEYOND so you can experience the benefits before making a long-term commitment:

• Trial set-up: During the trial, you’ll have access to all the key features of C-BEYOND, allowing you to monitor your equipment, analyze data, and experience the user interface.
• Support during trial: Our team will be available to assist you throughout the trial period, ensuring you get the most out of the experience and addressing any questions you might have.
• Evaluation: After the trial, we’ll review the results with you and discuss how C-BEYOND can be tailored to meet your long-term needs.

C-BEYOND takes IT security very seriously and is designed to be flexible enough to meet even the most stringent security policies:

• Advanced security protocols: Our platform utilizes state-of-the-art encryption, secure communication channels with multiple lines of defense, and multi-factor authentication to ensure your data is protected at all times.
• Ongoing security monitoring: Our security team constantly monitors the security landscape of the C-BEYOND system and network. Detected threats are remedied immediately and updates are regularly installed. This ensures that C-BEYOND remains compliant and secure in all operational environments.
• Cellular connection: If your local IT can’t provide regular network access, we can provide a wireless solution via a cellular 4G/5G connection with the same security mechanism.

All C-BEYOND related data is stored in our privately managed cloud in the European Union (Frankfurt, Germany).
We prioritize the security and privacy of your data. Here is how we ensure your data is protected:

• DEKRA Certified ISO 27001:2013 Compliance: Our services are certified under ISO 27001:2013 by DEKRA, a leading global provider of auditing and certification services. This certification reflects our commitment to the highest standards of information security management.
• Privately managed cloud: Your data is stored in a privately managed cloud environment that adheres to e-banking security standards, ensuring that your information is handled with the utmost care and protection.
• 2048-bit TLS encryption: All data transfers are secured with 2048-bit TLS encryption, the same level of security used by major financial institutions. This ensures that your data is safe from interception or unauthorized access during transmission.
• “Zero-trust” remote service connection: Our remote service connections operate on a “zero-trust” model, meaning that no device or user is trusted by default. Every access request is thoroughly verified, minimizing the risk of unauthorized access.
• Controlled access points: To maintain a secure environment, only one IT-managed access point per site is necessary. This reduces the number of entry points and simplifies the management of your data security.
• Automatic security updates: Our hardware receives automatic security updates, ensuring that your systems are always protected against the latest threats without the need for manual intervention.

We understand that effective use of our C-BEYOND platform is key to maximizing its benefits. That’s why we offer comprehensive training tailored to your needs:

• Onboarding training: We provide in-depth onboarding sessions to ensure your team is fully equipped to use C-BEYOND from day one. This includes step-by-step guidance on navigating the platform, setting up monitoring tools, and customizing to suit your operations.
• Ongoing support and training: Beyond the initial onboarding, we offer continuous training opportunities. Whether it’s to introduce new features or refresh your team’s knowledge, our training sessions can be scheduled as needed.
• Customized workshops: For organizations with specific requirements, we offer customized workshops that focus on advanced features, integration with existing systems, and strategies to optimize performance.
• Dedicated support team: Our dedicated support team is always available to answer questions, provide assistance, and ensure that your team feels confident in using C-BEYOND.

The C-BEYOND Sustain App is there to help you understand where energy is consumed.

• Energy monitoring and optimization: C-BEYOND Sustain App provides real-time insights into energy consumption across your production lines.
• Resource utilization: Our Production App helps you monitor waste and promote more efficient use of materials. This not only supports environmental sustainability but also enhances overall productivity.
• Predictive maintenance: By enabling Predictive Maintenance, C-BEYOND reduces the need for emergency repairs and unplanned downtime. This proactive approach extends the lifespan of your equipment, reducing the environmental impact associated with frequent replacements and repairs.
• Reporting and compliance: C-BEYOND facilitates easy reporting on your sustainability metrics. Whether you need to comply with environmental regulations or showcase your green initiatives to stakeholders, our platform provides the data and insights needed to track and report on your progress.
• Support for sustainable operations: With features designed to promote efficient and responsible use of resources, C-BEYOND empowers your business to achieve its sustainability goals while maintaining high levels of operational performance.